Terms and Conditions for Westlodge Luxury Boarding Cattery, Cambridge
Homepage of Westlodge Luxury Boarding Cattery in Cambridge, Cambridgeshire
Westlodge Luxury Boarding Cattery in Cambridge

Please phone Iris or Marc Wheeldon on 01223 891534

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Westlodge Cattery
Linton Road, Great Abington, Cambridge
Cambridgeshire CB21 6AA
01223 891534

for the ultimate feline

Cattery Terms

terms and conditions for cat boarding

Visit Us

 

Please feel free to come and view our cattery. Why not have a look around by either visiting our website or by calling in to see us? You are very welcome during opening hours for a viewing and no appointment is required.

 

Opening Hours:

MONDAY TO SATURDAY

We are open between the hours of 9am and 12pm. We are CLOSED between 12 pm and 1.30pm. NO pets will be accepted or depart between 12pm to 1.30pm. PLEASE DO NOT ARRIVE BETWEEN 12PM AND 1.30PM

We are then open between 1.30pm and 4.30pm.

SUNDAYS

We are only open between 10am and 12pm.

BANK HOLIDAYS

The reception is closed for all bank holidays: therefore pets cannot arrive or depart on those days.

Collection

 

If pets aren't collected within 14 days of the date on which s/he is due to leave the cattery, and no communication is received from the owner, a decision to rehome the pet will be made at the cattery owners' discretion.

Deposit & Days Charged

 

We do not give credit for early returns you will be charged for the period booked

Due to problems in the past with no shows and last minute cancellations at peak periods (see below) we now require a £50 non refundable deposit for each week booked

All other periods a non refundable deposit of £25 per pet will be charged.

Our peak periods are all Half terms, Easter, School Holidays , Christmas and New Year.

We charge for day of arrival and day of collection. However, we make a concession of a half day reduction for pets collected by 12 pm. Your cats pen or kennel will be available from 9am on your arrival date and until 4.30pm on your day of departure. Any pet not collected by 4.30 will be subject to a charge of one extra day’s boarding.

Payment may be made by cheque accompanied by a cheque guarantee card, cash or credit card.

We reserve the right to revise our prices when necessary. All prices quoted will be at the rate prevailing at time of booking. All prices charged will be at the rate prevailing at time of boarding.


Click here for Cattery Fees

Health

 

CATS must be fully inoculated against Feline Leukaemia, Feline Infectious Enteritis, Feline Viral Rhinotracheitis (Feline Herpes Virus) and Feline Calicivirus and must have had a booster injection within the previous twelve months

Your pet is covered by our Pet Insurance whilst in our care up to our policy maximum. This insurance does not cover pre-existing conditions

Our insurance will only cover veterinary treatment for an illness that has occurred at WestLodge or that first shows clinical signs within 48 hours of leaving the kennels.

Receipts for veterinary treatment must be submitted to us within 14 days of the pets departure.

PLEASE NOTE WE DO NOT ACCEPT UN-NEUTERED MALE CATS OVER 6 MONTHS OF AGE

 

Checking In

 

All pets details are logged on our Pet Admin software including any special needs, vets details, medication and dietary requirements. Please note that here at WestLodge we can administer injections if required and we do not charge extra for administering any kind of medication for your cat or dog.
All pets must be fully vaccinated (including kennel Cough for dogs) and hold a valid certificate that must be presented on arrival as a condition of residence. If during your pets stay they become unwell it will be treated by our / your vet. This will be covered by the kennel insurance up to the policy maximum.

BELONGINGS

 

Everything your cat or dog requires for his/her stay here is provided. We have bedding, food dishes and toys. You are welcome to bring your own pets bedding or toys and as much as we will try our best to keep them in the condition they came in and not be lost in our large washing system we cannot guarantee that these will be returned at the end of the pets stay.

Booking


You can download our booking form here. It is a word document it may take a few moments depending on your connection speed.
Download and print: Westlodge Cattery Booking Form (Word)

We invite you to visit our boarding kennels
We also invite you to visit our boarding kennels at Westlodge in Cambridge (opens in a new window)

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Iris & Marc Wheeldon, Westlodge Cattery, Linton Road, Great Abington, Cambridge, Cambridgeshire CB21 6AA |  Kennels | 01223 891534